FAQs
-ORDER FULFILLMENT-
Customs & Shipping Information
To ensure a smooth and hassle-free shopping experience, we kindly ask our customers to take note of the following:
- Customs fees are the responsibility of the purchaser and may be charged upon delivery of your order.
- Please double-check that your shipping address is correct before submitting your order. We cannot be held responsible for orders shipped to an incorrect address.
- In the event that a package is returned to us due to an incorrect or undeliverable address, we will reach out to you via email to arrange for reshipment. Please note that you will be responsible for covering the cost of shipping for the reshipment.
Thank you for your cooperation and understanding.
Can I get a refund?
Once orders are packaged and shipped, refunds are no longer accepted. All sales within my shop are final. If there is a product issue please reach out. service.gbtm@gmail.com
How long does it take to ship?
Orders are shipped out twice a week on Mondays and Wednesdays.
When do you pack up orders?
Orders are packaged within 5 days of placed order.
-PERSONAL SERVICES-
What will my Personal Reading consist of?
How long will it take to receive my reading?
* Full & New Moon Readings are performed on lunar cycles and sent in the following 3 days
* A Week Ahead Readings are performed on weekends and sent out Sunday or Monday
* Month Ahead Readings are performed on the last 3 days of the month and sent the first of month booked
* Sabbat Readings are performed on Sabbat Events and sent in the following 3 days